Support/Community Manager (gamedev)
Требуемый опыт работы: 1–3 года
Полная занятость, удаленная работа
Elephant Games is a major game development studio.
Since our establishment in 2003, we have released over a hundred games that have garnered recognition from millions of players worldwide.
We create games for PC, Mac, iOS, and Android.
We are in search of a skilled Support / Community Manager to join our team.
Responsibilities:
Support:
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Reply to reviews on app stores / social media and maintain a friendly atmosphere and company rating.
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Informing development about bugs / issues encountered by users.
SMM | Community:
- Developing and implementing a strategy for social media platforms (Facebook/Instagram).
- Implementing the content plan: briefing, writing texts, maintaining activity by responding to comments, etc.
- Generating ideas (promo codes, giveaways, contests, sales posts, themed calendar events and associated promotions) and implementing activities.
- Evaluating the effectiveness of work (amount of posts, reach, revenue, subscribers etc), creating reports.
Requirements:
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Minimum 1 year of experience as a community/support manager.
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Willing to perform work on both Community and Support vectors
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Ready to work with our products, initiative, and generation of new ideas.
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Strong communication skills, both written and verbal.
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Proactiveness.
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Good self-management skills, ability to plan and distribute workload effectively.
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Upper-Intermediate level of English/Russian.
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Gaming experience in various genres.
Plus:
- Experience working with AI.
- Experience working with gaming metrics.
We offer:
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Remote work and the opportunity to collaborate on exciting projects.
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A team of dedicated professionals who are always ready to help in challenging situations and provide friendly support.
- Transparent processes and reasonable management.
When applying for the position, please answer the following questions:
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What drives you in your work?
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Salary expectations (in dollars).
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Вакансия опубликована 22 апреля 2024 в Армении